Service Administrator 12- Month Student Placement

Salary: £23,800 per annum 

Location: Rochdale

Hours: 40 per week

Contract: Fixed term – 12 months - Student Placement

Ready to join a company that puts employee development and progression at the forefront?! At Wireless CCTV we appreciate all our employees and know they are our strongest assets; this is the reason we are passionate about providing long-lasting careers. 

We have a proven track record of providing an amazing culture for placement students.

To be eligible for this role, you must be an undergraduate student looking for a 12-month industry placement opportunity, 2024-25.

The Service Administrator Role Overview:

• Responsible for monitoring and uploading of daily service reports.
• Investigating incidents and giving feedback to our clients.
• Working as a customer liaison regarding any issues, activity, or maintenance on site.
• Providing assistance to the field engineering team.
• Logging service requirements onto the CRM system.
• Completing daily site reports.

Why Join:

• Learning and development: We actively encourage questions! Ask away and you’ll benefit from the knowledge of your peers and leaders who are all committed to your success.
• Support: Teamwork is at the heart of everything we do. You’ll be surrounded by like-minded professionals who have shared goals and ambitions.
• Culture: We have a lively and vibrant culture with an emphasis on getting the job done whilst having fun.

What’s on offer:

• Annual Salary of £23,800.
• 23 days annual leave plus bank holidays, entitlement increasing with length of service from year two.
• Private healthcare and dental care schemes, supplying wellness and mental health support services.
• Newly refurbished open plan office, encouraging an inter-department supportive environment.

Your Experience:

• At least one years’ experience within a customer service role.
• A high level of spoken and written communication.
• Strong organisational and time management skills.
• Enjoy working in a fast-paced dynamic environment.

This role will require the BS7858 clearance.

Who are we?!

• Wireless CCTV (WCCTV) was founded in 2001 and we are established as the market leader for rapidly deployable mobile surveillance systems. We strive to maintain this by ensuring our core values of Quality, Innovation and Customer First are the focus of everything we do.
• In 2021, Private Equity Firm LDC made a substantial investment in WCCTV. This investment is allowing us to rapidly scale and grow in the UK and establish a larger presence and explore new opportunities within the US.
• In addition to this investment, we were also recently named the overall winner on the top 100 Profit Track, “Ones to Watch” list in the UK.
• We firmly believe our employees are our strongest asset, and for that reason, we are dedicated to supporting their professional and personal development.

WCCTV is an equal opportunities employer and encourages applications from a broad range of backgrounds.